Help Centre

365pk Game FAQ – Your Questions Answered Here

Everything you want to know about your 365pk game account, deposits in PKR, withdrawals, cricket betting, bonuses, the app, and responsible gaming — all in one place. Browse by category or scroll through to find what you need.


All Topics Account Deposits & Withdrawals Cricket & Betting Bonuses App Responsible Gaming

Account

Registration is free and takes under five minutes. Visit the Register page, enter your Pakistani mobile number (03xx format), choose a username and password, and complete the basic identity details. Once your mobile number is verified via a one-time code, your account is active and you can make your first deposit in PKR. You must be 18 years or older to register.

No. Each player is permitted one account only. Duplicate accounts are against platform rules and may result in all associated accounts being reviewed and closed. If you have accidentally created more than one account, contact support immediately via live chat so it can be resolved before it becomes an issue. If you have simply forgotten your login details, use the account recovery option on the Login page.

Use the account recovery option on the Login page. Enter your registered mobile number or email and you will receive a one-time verification code. After verifying your identity, you can set a new password and log in straight away. The whole process takes about two minutes. If you no longer have access to your registered contact details, reach out to the 24/7 live chat support team who will guide you through manual identity verification.

Changes to your registered mobile number or core personal details require identity verification for security reasons. Log in to your account and go to Account Settings. For sensitive changes, you may be asked to confirm your identity via a verification code sent to your current registered number. If you no longer have access to that number, contact live chat support to complete the update through a manual process.

Accounts are temporarily locked after several consecutive failed login attempts as a security measure. The lock usually lifts automatically after a short cool-down period. If your account remains locked, or if you believe it has been suspended for a different reason, contact the support team via live chat. They can tell you the status of your account and the steps needed to restore access.

Deposits & Withdrawals

365pk game supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, and mobile wallets — all in PKR. No currency conversion is required. Choose your preferred method on the Deposit page, enter the amount, and follow the steps to complete the transfer. Most deposits reflect in your account balance within a few minutes, though bank transfers may occasionally take a little longer.

Minimum deposit amounts vary slightly depending on the payment method selected. Details for each method are shown on the Deposit page before you confirm your transaction. In general, the minimums are kept accessible so players with different budgets can get started. If you are depositing to claim a specific bonus, check the bonus terms as some promotions have a minimum deposit requirement to activate.

Withdrawal processing times depend on the method you choose. JazzCash and Easypaisa withdrawals are typically the fastest, often completing within a few hours. Bank transfers may take one to two business days. Withdrawals are processed to the same method used for your original deposit where possible. Make sure your account details are verified before requesting a withdrawal to avoid any delays.

If your deposit has not reflected after 15 minutes, first check your transaction history on the Deposit page to confirm the payment was completed on your end. If the payment went through from your JazzCash, Easypaisa, or bank app but is still not showing in your 365pk game balance, contact live chat support and share your transaction reference number. The team can trace the payment and manually update your balance if needed.

Bonus funds are subject to wagering requirements before they can be withdrawn. The specific requirements — including wagering multiplier and eligible games — are displayed clearly in the Promotions section when you claim any bonus. Once the wagering requirement is fully met, the qualifying amount transfers to your real money balance and becomes available for withdrawal. Check your account's bonus status section to track your progress at any time.

Cricket & Betting

Yes — PSL is one of the most popular betting markets on 365pk game. During the PSL season, you will find pre-match and live betting markets for every fixture including match winner, top batsman, total runs, wicket taker, and many more. T20 international matches, bilateral series involving Pakistan, and other major tournaments are also covered. Live in-play betting lets you place bets as the match is happening, with odds updating ball by ball.

365pk game offers a wide range of cricket betting markets. The most popular include match winner, toss winner, top batsman, top bowler, total sixes, total fours, highest opening partnership, and player performance props. For big tournaments like PSL and T20 World Cup, outright markets such as tournament winner and semi-final qualifiers are also available. All bets are placed in PKR with no conversion needed.

If a cricket match is abandoned before the minimum number of overs required for a result, bets are generally voided and your stake is returned to your account balance. For matches that produce a result via DLS (Duckworth-Lewis-Stern) method, bets stand on the official result. The exact settlement rules are available in the terms and conditions section. Your bet history in your account always shows the settlement status of each wager.

Yes. Beyond cricket, 365pk game also covers football including major leagues and international fixtures, as well as popular esports titles. Whether you are interested in a Champions League match or a CS2 tournament, the platform covers it. All markets are available in PKR and live in-play options are offered for major fixtures across all supported sports.

Bonuses & Promotions

New players on 365pk game can access a welcome offer upon making their first qualifying deposit in PKR. The details of the current welcome bonus — including the amount, any free bets, and the wagering requirement — are displayed on the Promotions page. Offers are updated periodically, so always check the current terms before depositing. New player bonuses are only available to accounts that have not previously claimed them.

Log in to your account, navigate to the Promotions page, and find the offer you want to claim. Most bonuses are activated by opting in on the promotion page and then making a qualifying deposit of the minimum amount specified. Some promotions are applied automatically when the deposit threshold is met. Always read the full terms on the promotion card before claiming so you know the wagering requirements and eligible games or markets.

First, confirm that you opted in to the promotion before depositing — some offers require you to actively select them rather than being applied automatically. Check that your deposit met the minimum qualifying amount and was made using an eligible payment method. If all conditions were met and the bonus still has not appeared after 30 minutes, contact live chat support with your deposit reference and they will investigate and credit it manually if applicable.

Yes — most bonus offers come with an expiry date, which is always displayed clearly on the promotion card. If the wagering requirement is not completed within the stated time, the bonus and any winnings generated from it are forfeited. The expiry countdown typically starts from the moment the bonus is credited to your account. Logging in regularly, especially during PSL season when cricket promotions are most active, is the best way to stay on top of bonus deadlines.

App & Mobile

The 365pk game app is available for Android devices and can be downloaded directly from the App page on this website. The APK file is safe to download and does not require the Google Play Store. Visit the App page, tap the download button, allow installation from unknown sources in your Android settings if prompted, and install. The app is optimised for Pakistani mobile networks and devices, including lower-end handsets commonly used across the country.

Yes. The full 365pk game platform is accessible through any modern mobile browser. Log in from Chrome, Firefox, or any default browser on your phone and you get the same games, betting markets, deposit options, and account features as the app. No download is needed. The browser version is kept fully up to date so you are never missing features compared to the app — it is purely a matter of personal preference.

The most common reason for installation failure is that "Install from unknown sources" has not been enabled on your device. Go to your phone's Settings, find Security or Privacy, and enable the option to install apps from sources other than the Play Store. If you downloaded the APK from the App page and still cannot install it, try clearing your browser cache and downloading it again. For persistent issues, the live chat team can walk you through the process step by step.

Responsible Gaming

Log in to your account and go to Account Settings, then find the Responsible Gaming section. You can set daily, weekly, or monthly PKR deposit limits from there. Once set, the limit is enforced immediately — you cannot deposit more than your chosen amount within the selected period without requesting a review. Increasing your limit is subject to a cooling-off period, while decreasing it takes effect right away. Setting a limit that fits your entertainment budget is one of the most effective ways to keep your gaming enjoyable.

A cool-off period is a short break from the platform — typically ranging from 24 hours to 30 days. During a cool-off, your account is temporarily suspended and you cannot log in, deposit, or place bets. It is useful if you feel you need a short pause but do not want to go through a full self-exclusion. You can activate a cool-off from the Responsible Gaming section inside your Account Settings. It takes effect immediately upon confirmation and cannot be reversed early.

Self-exclusion closes your access to the platform for a longer period — typically six months or more. It is designed for players who feel their gaming is becoming difficult to control. You can request self-exclusion from the Responsible Gaming section in Account Settings, or by contacting live chat support. Self-exclusion takes effect immediately and cannot be reversed before the chosen period ends. 365pk game takes these requests seriously and processes them without delay. For additional support, visit the Responsible Gaming page linked in the footer.

365pk game is designed to be accessible for both new and experienced players. The platform is available in Pakistan English, all amounts are in PKR, and the interface is straightforward to navigate on both mobile and desktop. If you are new, it is a good idea to start with small deposits, explore the Game Lobby or Live Casino at your own pace, and set a monthly budget limit before you begin. The FAQ, Responsible Gaming, and Platform pages are all useful starting points for building a healthy and enjoyable gaming routine.

What Makes 365pk Game Worth Playing

Everything in one account — cricket betting, live casino, slots, and PKR payments. Here is a quick look at what you get.

Cricket & PSL Betting in PKR

Pakistan Super League, T20 internationals, and bilateral series — all with pre-match and live in-play markets. Place your bets in PKR with no conversion, and track your open bets in real time from your account dashboard.

Live Casino — 24/7 Tables

Real dealers, real tables, and games running around the clock. Whether you prefer baccarat, roulette, blackjack, or game shows, 365pk game's live casino is accessible day and night from your phone or desktop browser.

Hundreds of Slot Games

Classic reels, video slots, jackpot titles, and bonus-buy games — all available from your account the moment you log in. Your game history and favourites are saved automatically so you can pick up right where you left off.

Mobile App for Android

Download the 365pk game app directly from the App page — no Play Store required. The app is optimised for Pakistani networks and devices, stays logged in between sessions, and gives you instant access to all platform features.

JazzCash, Easypaisa & More

Deposit and withdraw in PKR using the payment methods already on your phone. JazzCash, Easypaisa, Raast, bank transfer, and cards are all supported. Deposits reflect within minutes and withdrawals are processed promptly.

Responsible Gaming Tools

Set your own PKR deposit limits, activate session reminders, request a cool-off, or self-exclude — all from Account Settings. The tools enforce your chosen limits automatically so you stay in control of your gaming budget at all times.


Getting the Most from Your 365pk Game Account

If you are new to 365pk game or returning after a break, this section covers the practical things that help you get started quickly and use the platform confidently. From setting up your PKR deposits to understanding how bonuses work and navigating the game lobby, here is what you need to know.

Starting Out — Registration and First Deposit

Registration on 365pk game is straightforward. You need a valid Pakistani mobile number (03xx format), a username, and a password that is at least eight characters long. After verifying your number with a one-time code, your account is active within minutes. Your first deposit can be made using JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card — all in PKR. Most methods reflect in your balance within a few minutes, so you can start playing almost immediately after depositing.

Before you deposit, it is worth visiting the Promotions page to check whether there is a welcome bonus currently active. Welcome offers are time-sensitive and you typically need to opt in before making your qualifying deposit, so check the terms first. Bonuses always show the wagering requirement clearly — this tells you how many times the bonus amount needs to be played through before any winnings become withdrawable.

Cricket Betting — What Pakistani Players Love Most

Cricket is at the heart of 365pk game's sports offering. Pakistan Super League fixtures, T20 international matches, and major bilateral series are all covered with a wide range of pre-match and live in-play markets. Popular bet types include match winner, toss winner, top batsman, top bowler, total runs in an innings, number of sixes, and player head-to-head props. For bigger tournaments, outright markets like tournament winner are also available from the start of the competition.

Live in-play betting is particularly popular during PSL season. Odds update ball by ball and you can place bets as the match is unfolding — whether a big over is building or a wicket has just fallen that changes the complexion of the chase. During PSL and T20 World Cup periods, 365pk game often runs cricket-specific promotions that are only available for logged- in players, so it pays to check the Promotions page before a big match day.

Live Casino and Game Lobby

The Live Casino on 365pk game runs around the clock with real dealers streaming from professional studios. Games include baccarat, roulette, blackjack, Andar Bahar, and a selection of game shows. Tables are available at different stake levels so whether you want to play at modest PKR amounts or higher, there is a table that suits your budget. The interface works smoothly on both the mobile app and browser, with no separate download needed to access live tables.

The Game Lobby houses hundreds of slot titles — from classic three-reel machines to modern video slots with multiple bonus features, free spin rounds, and progressive jackpots. You can filter by provider, game type, or popularity. Your recently played titles and saved favourites are stored in your account so you can find games you enjoy without scrolling through the entire lobby every time you log in.

Managing Your Account and Staying in Control

365pk game gives every player direct control over their account through the Account Settings section. Deposit limits can be set by day, week, or month in PKR — and once set, they are enforced automatically without needing to contact support. If you want a short break, you can activate a cool-off period of anywhere from 24 hours to 30 days. For a longer break, self-exclusion closes your account access for a minimum of six months. All of these tools take effect immediately when activated.

It is also worth keeping your account details current — especially your registered mobile number, since this is used for identity verification during withdrawals and password recovery. If you change your SIM card or number, update your account before you need to use these features rather than after. Security is maintained through account verification steps that protect your balance from unauthorised access.

Quick Tips for New Players
  • Register once — duplicate accounts are against platform rules and may result in account closure.
  • Check the Promotions page before your first deposit to see if a welcome bonus is currently available.
  • Set a deposit limit in Account Settings before you start playing — it only takes a few seconds and helps you stay in control.
  • Use the same payment method for deposits and withdrawals where possible to speed up withdrawal processing.
  • During PSL season, log in on match days for live in-play markets and any cricket-specific promotional offers.
Platform at a Glance
PKR
Currency
24/7
Live Casino
PSL
Cricket Covered
APK
Android App

Ready to Get Started on 365pk Game?

Create your free account in under five minutes, deposit in PKR using JazzCash or Easypaisa, and start playing today — cricket betting, live casino, slots, and more are all waiting for you.

  • Free registration — no deposit required to sign up
  • Deposit in PKR — JazzCash, Easypaisa, Raast, bank transfer and cards
  • PSL and T20 cricket betting with live in-play markets
  • Live casino running 24/7 from your phone or browser
  • Android app available — direct download, no Play Store needed
  • 18+ only — responsible gaming tools built into every account
PKR
All transactions in Pakistani Rupees
24/7
Live casino and support available
PSL
Full Pakistan Super League coverage
5 min
Average registration time
Supported Payment Methods
JazzCash Easypaisa Raast Cards